Bionamic FAQ

How many user are included in the plan?

There is no limit on the number of users. You can always add users. The price of the annual license will take the expected team size into account.

Do you have a free trial version?

Yes, we can set up a Bionamic instance with your users and data before you commit to a license.

How long does a subscription last?

Bionamic has an annual subscription plan. We can accommodate other timelines if needed.

What are the payment terms?

The payment is annual for each year of usage.

Does Bionamic integrate with ELNs?

We will set up integrations with ELNs for customers that want it. Our data structures and APIs are flexible and accommodate integrations.

Do you build custom features?

Yes, we usually build custom features. No two use cases are identical. We also have a powerful scripting system that allows users to extend the application.

Can you help with bioinformatic support?

Yes. Ask us and we will discuss the details.

How can we include legacy data in Bionamic?

We help you with import of legacy data. If the legacy data can be represented in a table format, it will be quite easy to import.

What kind of support do you offer?

We will answer all questions and give support as fast as possible. You will get a Bionamic representative that will be available at email or a dedicated messaging channel of your choice.